Accra, Ghana Request a proposal dennis@pfnexusglobal.com
FLAGSHIP PRODUCT
Kasa-bot, WhatsApp business chatbot

Kasa-bot

An AI WhatsApp assistant for your business. It replies in seconds at any hour, takes the order, collects mobile money and turns every conversation into a customer record.

Message the live demo line on WhatsApp: +233 55 888 8458

What it handles

Instant replies, day and nightALL TIERS
Your menu, prices and policiesALL TIERS
Lead qualification and captureENGAGE
Digital catalogues and menusENGAGE
Mobile money and card paymentCONVERT
Order tracking and upsellsCONVERT
Multi-branch and reportingSCALE

Handover to a person is available at every tier and is never optional in a complaint.

A real conversation, at 11:47pm

This is the pattern from a live restaurant deployment. The order, the customer and the payment all land in the owner's dashboard before they wake up.

The alternative is a message nobody sees until 8am, by which time the customer has bought from somebody who answered.

Why WhatsApp, specifically

In Ghana and across West Africa, WhatsApp is not a marketing channel. It is the shop floor. The catalogue is sent there, the price is negotiated there and the sale closes there.

Almost every tool built for customer messaging was designed for a market where people fill in web forms and pay by card. Here they send a voice note at 10pm and pay by mobile money. Kasa-bot was built for the second market.

The four tiers

Respond

Stop losing the people who message after hours and never hear back. Instant replies from your own menu, prices and policies, with handover to a human on request.

Engage

Turn the conversation into a qualified lead rather than a dead end. Structured questions, digital catalogues and a customer record from every chat.

Convert

Take the order and the money without leaving WhatsApp. Mobile money and card payment, order confirmation and tracking, and upsells written into the flow.

Scale

Run several branches, teams or product lines off one back end, with peak hour and demand reporting and integration into the tools you already use.

What it will not do

It will not invent a price, a product or a policy. Pricing, stock and policy come from your own data, not from a model's guess. Anything outside its defined scope goes to a person with the full conversation attached.

Complaints always go to a human. That is not configurable.

Common questions

Do I need a new number?

No. It runs on the business WhatsApp number your customers already have saved.

Can it really take mobile money?

Yes. The assistant confirms the total, sends the payment prompt in the chat and only releases the order once payment clears. No screenshots, no arguing about whether the money came.

How long until it is live?

A first working version normally runs within two to three weeks. We then tune it against real customer conversations before widening what it handles.

What does it cost?

There is a one-off build fee and a monthly fee covering hosting, monitoring and support, both quoted in Ghana cedis and both depending on the tier and your conversation volume. We quote after a scoping conversation.

Can my team still use the number normally?

Yes. Your team can take over any conversation at any time and the assistant steps back.

What happens to the data if we stop?

Your customer data is yours. We export it and hand it over, and the number returns to normal operation.

Work with us

Start with a conversation.

Whether it is a statutory deadline, a tax position you are unsure of, or an operation drowning in manual work, the first conversation costs nothing and usually clarifies a great deal.